
Clincal Education Department

If you have any questions or need to reach out to CES please use the following:
concordces@amr.net
Kimberly Jackson: Kimberly.Jackson@gmr.net, 209-548-8004
Karen Wright: Karen.Wright@gmr.net, 925-995-8995
Tyler Empey: Tyler.Empey@gmr.net, 925-378-1789
Get in touch with us at info@new.com
Wednesday, April 16
9a-11a in Beyzer 1&2
Friday, June 6
9a-11a in Beyzer 1&2
Wednesday August 27
9a-11a in Beyzer 1&2
Thursday Oct 2
9a-11a in Sterns
Tuesday Dec 9
830a-1030a in Beyzer 1&2
QUESTIONS?
MARCY DIXON, RN MSN MICN CEN
BASE HOSPITAL COORDINATOR
925-577-7096
marcy.dixon@johnmuirhealth.com
2025
BASE TAPE REVIEW
JOHN MUIR WALNUT CREEK
This communication review will enhance both the hospital-based Mobile Intensive Care Nurse and the field-based first responder in both knowledge and communication skills. After listening to recorded actual dialogue between field providers and the hospital base, all listening parties will be able to critically examine facts and discuss communication that went well and discuss strategies for improvement.
Educational Objectives
1. State at least 2 criteria necessary in dialogue that constitutes clear and effective sender and receiver communication.
2. Explain at least 3 criteria that must be present to safely allow a
potential patient to sign out Against Medical Advice.
3. Verbalize an understanding of the appropriate criteria for a trauma activation. Verbalize understanding of criteria for a trauma
destination decision.
4. Explain at least one communication style that can diminish
communication between a pre-hospital care provider and hospital-
based RN.
Target audience: MICN, Paramedic, EMT, Fire, EMS Provider
approved by the California Board of Registered Nursing,
Provider Number CEP 150 for 2 contact hours.
2 EMS CEs will be provided by American Medical Response
Aug: Hanging with Hern - COVID and COWS Scores
May Bupe Update: Tools to Ease of Use - Narcan = COWS, Rule of 2's, Bupe & Coffee
May 21: ETCO2 Blows Your Mind
Apr 26: Narcan? COWS Score!
Mar 9: Patient Transportation & More
Mar 2: Bupe Rollout Intro

EPI Dilution 1 to 1,000 ampule
CES Memos, Reminders, Links and FYIS:
May 17 Oral Glucose Product Change MEMO HERE
Jan 22 Glucagon Product Change MEMO HERE
Dec 2 Buprenorphine Paramedic Training Memo LINKS HERE
Aug 8 Buprenorphine Trial News Release LINKS HERE
Aug 4: Recertification courses and info LINKS HERE
Aug 3: Buprenorphine Trial Study Training MEMO HERE
Q&A addressed and referenced in the memo from our Clinical Education Team. Questions? Brandon.Niven@amr.net
April 21: MEDS Disposition Category Guidance MEMO HERE
RAS, AMA, TOC, Cancellation and Treat and Refer issues addressed and referenced in the memo from our Clinical Education Team. Questions? Brandon.Niven@amr.net
April 16: Leave Behind Narcan and Quik Clot SURVEY HERE
Now that these processees have been in place for a couple of weeks we would love to hear what you think.
Take a couple minutes to complete this anonymous survey.