
SCHEDULING, TELESTAFF and KRONOS
For any questions on the information below contact your assigned or area field supervisor.
Any requests that do not need immediate processing and cannot be resolved through Telestaff or Supervisors can be directed to concordscheduling@gmr.net
25 May 2021
Curious how to tell if your PTO has been approved? No asterisk = approved. Gray means you have enough PTO in the bank, pink means you don't yet but should.

6 June 2021
All Part Time employees MUST submit availability using THIS PROCESS EVERY MONTH.
June open shifts have been flagged in Telestaff. You have until 5/10 @2359 to submit for any open shifts. Please remember in order to be in compliance with the part time requirements employees are required to submit for 3 days including a weekend equaling 36 hrs.
When submitting for shifts please look at the schedule to make sure you are signing up for the correct shift. EMT & Medic shifts are flagged at the same time so please DOUBLE check!
Make sure to use the code 'Available' NOT 'CoCo Callback'. If 'CoCo Callback is used, you will NOT be considered for a shift.
You need to submit for shifts through Telestaff, no exceptions.
If you are interested in shift priority, please submit through the **NEW** survey at:
https://forms.office.com/r/xYxpnBHws6
Should you have any questions, email scheduling at Concordscheduling@amr.net

Questions on any of the following?
Page outs/Coco Callback
Availability
Shift Trades and Giveaways....
For FULL Telestaff instructions
Also see videos
BELOW